|
always
ending with an exchange of stories about being so close we could
breathe the ether, some money raised, everything falling into place,
big capital coming, on the precipice of dizzying connectedness and
vast wealth. As we pick over a duck-liver pate, Andrew Keen goes
through his riff about how his companya music and culture
site called Audiocafe.comwas moving from content to product
sales and big-time investors were signed on. It was his moment at
the epicenter of the awakening, the Gutenberg moment, the disruptive
dawn. We all tasted some of that. Whole country fed off of it.
So, tell me again, I say. How did it feel to be
there, in the midst of it all?
He looks at me quizzically. Somethings off. Rhythm broken.
You know. How did it feel? I ask again.
Im not sure, he murmurs, dazed, like someone who
reaches down for a lost limb. Then he looks at me, startled and
stricken.
I cant remember anymore. I cant remember how it
felt.
{1. The
Grim Reaper}
I CAN'T
EITHER.
So
what begins now? Where do we go from here? Whom do we become? This
search starts, as most do, with the past - the ruins of Mecca. Each
new period rises in reaction to its predecessor. Clues to whats
coming often lie at the center of the destruction, in the debris.
First
stop: Judge Jim Grube of the U. S. Bankruptcy Court for the Northern
District of California, which covers Silicon Valley. Grube, a large,
bald man with a pencil-thin white mustache, is the guardian
of prudence as he takes all comers with equanimity and paternal
good cheer, admonishing debtors, chiding lawyers, setting up payment
plans. Hes been doing this for twelve years, during the entire
life cycle of this easy-money era, hundreds of cases a year. Each
of us has his flaws; Grubes seen them all.
In
his chambers after the mornings docket is cleared, he talks
about getting ready for insolvencies to pick up this year
and how bankruptcy court is the only place people hear the
word enough.
In
the last few years, I think it was the only place in the culture
theyve been hearing it, he says, sitting in his chilly,
pin-neat chambers with golf pictures and plaques on the walls. You
can build a whole life on that word.
At
fifty-eight, Grube, a Vietnam combat veteran and former collegiate
offensive tackle who grew up collecting walnuts in this valley for
fifty cents a gunnysack, understands the ancient connections between
exertion and reward. Yet it is clear, after a few hours of chat,
that he was infected, like everyone out here and across the country,
with a kind of boom-time money lust. Leaves real life tasting bland.
And
its hard to kick, like nicotine. For Grube, it snuck in through
golf. Hes an amazing golfer, a three handicap, and he gets
invitations to play with the fellas over at Los Altos, about the
cushiest, lushest club in these parts. When he describes how the
clubs initiation fee was $340,000 last April, then in
May it was 360, then it went to 390even while the new
economys foundations were crumblinghe gets dreamy. He
reminisces about talking in the locker room to a guy from that firm,
whatchamacallit, that invested in eBay, where, you know, a
$3 million investment ended up being worth $7 billion
Benchmark?
I say.
Right,
thats them, he says in a reverential whisper.
Benchmark.
 |
This
goes on for a while. Its unseemly. You can tell hes
hoping that its not over yet, the glittering time, but
knows it is, and he seems devastated that he passed the once-in-a-lifetime,
big-money championship game sitting, well, on the bench. It
kills him.
And makes him sad. Makes me sad, makes us all sad. So we sit
there, me and Silicon Valleys bankruptcy judge, trying
to embrace our grief that its over and there are now bills
to pay.
TEN MILES AWAY IN PALO ALTO, Lincoln Link Brooks
is sizing up Manvinder Saraon, the CEO of Surprise.com, over
one of those little round Ouija-board tables at Starbucks.
Link is the grim reaper of Palo Alto, the bankruptcy attorney
everyone knows of but no one wants to call for lunch. He is
also fifty-eight, large, dour, and clear-eyed, with an
emotional range, he says, thats maybe
one sixteenth of an inch in either direction. That makes
him a seasoned change agenttwenty-six years in bankruptcieswho
seems to have no desire to be liked. Speaks like a |
blunt
instrument, like W with a big brain and real experience. You have
a company in the valley that needs to be put down? Come to Link.
Hell do what is widely known as an LBQ, a Link Brooks Quickie.
Gets creditors to see the hard facts, puts you through hell, then
lets you start a new life. Fastest turnaround: nine days.
Link is the grim reaper of Palo Alto, the bankruptcy attorney everyone
knows of but no one wants to call for lunch. He is also fifty-eight,
large, dour, and clear-eyed, with an emotional range,
he says, thats maybe one sixteenth of an inch in either
direction. That makes him a seasoned change agenttwenty-six
years in bankruptcieswho seems to have no desire to be liked.
Speaks like a blunt instrument, like W with a big brain and real
experience. You have a company in the valley that needs to be put
down? Come to Link. Hell do what is widely known as an LBQ,
a Link Brooks Quickie. Gets creditors to see the hard facts, puts
you through hell, then lets you start a new life. Fastest turnaround:
nine days.
Manvinder,
as a dot-coin CEO, is an anachronistic character, but one who cant
be dismissed lightly. Like all dot-com chiefs, hes the carrier
of a virulent germ: Americanus reinventus. Every minute, every hour,
hes looking for whats next. At this point, desperately.
He
and Link quickly discover that the building Surprise.com has been
in for a year abuts Links small, unadorned office.
They
talk about the spaces previous tenant, an Internet company
that got funding, moved out, flew high, blew its wad, and is now
dying. Thats when Manvinder, an affable thirty-seven-year-old
Indian-born Californian, lets his veneer drop. Dot-corn CEOs must
always be confident and unflappable; investments are made and creditors
kept at bay on those qualities aloneon not blinking. That
means theres little chance to confess doubts or confusion.
Manvinder suddenly realizes hes been given an opportunity:
a confidential chat with the grim reaper
So,
ummm, how do I avoid being like those other companies? How do I
keep from ending up in your office? he asks sheepishly.
This
draws a mocking laugh. Its like asking a heart surgeon
how to avoid a heart attack. By the time you see me, its too
fucking late! But then Link begins to noodle, his mind racing
across three decades on the landscape of searing, involuntary
change, through all the countless couldas and shouldas
that make the soil of failure so fertile.
All
right First, always take cash as payment, not credit Second, you
cant acquire long-term assets with short-term liabilities.
Third, the amount you spend bringing the customer in the door must
be less than that customer pays you. If you have a product or service
that people want, they will pay you a fair price, which is what
you should charge them, not a penny more.
They
look at each other across the little Ouija table. Manvinder nods
and laughs as he tries to memorize what Link just said. The grim
reaper looks away, distant, tugging gently on this line of thought
to unravel something bigger.
After
a moment, he says, Right, do all that and youll have
a nice little business for yourself. And to build a nice little
business is a thing to be proud of "
I
ask Manvinder about that, about whether hed be happy having
a nice little business. He looks puzzled, then snaps
to: Never thought of it that way. You know, Id run things
differently if I did. His mind is racing.
Meanwhile,
Link has dug through the detritus for another gem.
This
perfection crap is beyond grasp. Its ruinous, he says
softly as Manvinder, brow furrowed, struggles to process. You
want to evolve? Applaud mediocrity. I laugh. Wouldnt
have been caught talking that way two years ago. Now it rings like
a gong.
Huh?
says Manvinder, trying to catch it.
Applaud
mediocrity, the grim reaper muses. Youll be much
happier in the end.
LINKS
COUNTERPART IN SANTA CLARA, Michael Malter, descends a winding staircase,
a neat, smiling man with a trimmed beard, muscular like a featherweight
boxer, in a beige merino-wool sweater Binder & Malter is an
eight-man bankruptcy firm, one of the biggest out here. Theyve
just added a lawyer and are looking to add another
There
are people who make money from wrenching transition. Michael, with
two little girls, a wife at home, and a mortgage, is one of them.
Business is unbelievable, and he knows that a ragtag army is on
the way.
Theyll
want redemption, but first theres pain, he says, sitting
in his immaculate office. This process boils people right
down to their essentials. If, at that point, I can get them to look
in the mirror, well, thats the start of whatevers next.
A new way of thinking about who the hell you are and how youll
conduct your life.
He
likes the sound of that last sentence. Isnt half the
country doing that right now? Age of Bush. Recession coming. Illusions
burned away? Hey, lowered expectations can sometimes yield happiness.
There it is, another new-age riff The phone rings. Someone here
to see him.
A
young man named Baldemar Fuentes walks hesitantly into Malters
office. Hes a handsome Latino-American, thirty-one, dressed
stylishly in black. He was sent over by another firm handling the
bankruptcy of his company, a portal through which customers could
connect to local print shops, because investors were going after
Baldemar personally. He was CEO. Its about to get messy.
Michael
walks him through the Chapters7, 11, 13and explains
the nuances of each. But somethings distracting him. He keeps
looking down at Baldemars file. It might as well have AMERICAN
DREAM stamped on the cover: the middle child of five raised by a
single mother in Brownsville, Texas; went to MIT on scholarship
for bachelors and masters in engineering; five years
at Hewlett-Packard in the laser printers; then a joint MBA and engineering
degree from Stanford. Raised $2 million for his Internet printing
portal from star angels, including Andy Bechtolsheim, cofounder
of Sun Microsystems; had a staff of twenty-two; and had $7 million
more on the way when everything collapsed in the cold summer
of 2000.
Michael
flips to Baldemars asset page. Some of his investors are lawyers
and you know how nasty they can be, Michael says gently.
He goes through a couple items listed:
A
condo worth $340,000a rabbit hutch out herewith a large
mortgage. A
1960 T-bird, because Baldemar, with his advanced degrees in engineering,
likes to work on cars.
As he is reduced to a list of unprotectable assets, Baldemars
foot begins to shake under the chair I had nightmares about this
sort of moment. My companywhich combined content expertise
and streaming technologydied quietly last June. Didnt
raise much money. Thats what saved our skins in the end; the
company just dissolved, painfully but naturally.
Though the tombstone for Baldemars company would have almost
the identical dates as mine, his soul remains locked in purgatory,
the fires burning below, as Michael zeros in on the numbers, on
final judgment. Baldemars perceived value early
last year, based on his share of the company investors agreed to
fund, was about $6 million; currently he has real assets valued
at $108,000, but they are largely unprotectable, including that
beloved T-bird, which someone might soon pick up for a song at a
bankruptcy auction. Essentially, Baldemars worthless.
Michael comes to the bottom of the asset list. Ummm. It says
theres a house in Brownsville, Texas. You bought last year,
and, ummm... a $40,000 house -ahhh, let me see - $17,000 in equity.
It seems as though Baldemar might pass out.
Mother? Michael says, wincing, his eyes a little watery.
Yeah, I bought it for my mother, whispers Baldemar
Ill do my best, Michael says. All we can
do is our best.
{2.
The Buzzard}
THE
BUZZARD IS HIGH OVER AMERICA in his Cessna jet, following a scent.
Everywhere these days; he smells death, a change of seasons, the
fecundity of debris. Its at bankruptcy auctions, in warehouses
of teetering new-economy companies, on the shelves of dazed retailers
across the country... and hes descending on them, state by
state, fool by fool.
I
deal in surplus and self-delusion, he says, lodging a pinch
of Skoal into his cheek. I buy up both for fifteen cents on
the dollar He smiles and spits into a plastic cup. Nothing
exotic. Im just a force of nature reasserting itself My arrival
is overdue.
Pitiless
and efficient, the Buzzardthe proudly worn nickname of one
Bill Hudson, surplus kingpin of Hattiesburg, Mississippiis
making a fortune. Right
now, though, he has indigestion. Something he ate.
Damn, I need that Prilosec. Bill grabs the pills, an
ulcer medicationvery potent. These things work miracles.
Wonder who makes them?
For some people, thatd be an idle question, a curiosity. For
the Buzzard, its a direction finder If that companyif
any company whose scent he catcheswere to stumble.. . well,
the Buzzard would bring his personal ethic of extreme value
to bear upon the wounded entity. He would feed off the carcass,
and it would nourish him and his customersfolks who are working
class or worse in Mississippi, Alabama, Louisiana, Minnesota, and
Indianawith the actual goods, maybe a little bruised or stamped
SALVAGE, but its the real stuff, at 30, 60, or 70 percent
off, depending on how long its on a Hudsons shelf And
God bless them, those Hudsons shoppers. They want nice things,
too. And, hell, so does the Buzzard, with overall annual revenue
in his private company reputed to be $200 million and growing
fast.
But this is not just a matter of business. Oh, no. There is a cleansing,
competing worldview at work herea replacement ethosa
Martin Luther, Diet of Worms challenge to the corrupting indulgences
of perceived value. Perceived value? Thatd be
the high-church dogma, the ecclesiastical heart of the ever-escalating
economy, the creed of you are what you can buy, borrow, or claim
as valuation; that was the holy writ of the last ten years, practically
written on the crumbling cornerstones of the Nasdaq.
Of course, its still everywhere, even threaded into the notion
that your Brooks Brothers jacket makes you betteryes, better
in fundamental waysthan the schmo wearing the stuff from Target.
Why else would you spend four hundred bucks on the damn thing?
Hmmmm, sayeth the Buzzard, steering his white Cadillac
through Hattiesburg with his left hand and reaching across with
his right to check the inside pocket of my blazer What if
I told you I know the actual maker of that, the guy in the sweatshop?
And that I have the same jacket on my rack, with a different label,
for $40? What is it youre actually buying for the $400? A
symbol of perceived value that then funds a store on Fifth Avenue,
a bunch of high-priced offices and salaries, and, of course, an
advertising budgetto make you want to waste your money again
and again!
It makes me dizzy to start deconstructing it allwhere your
money goes and what value really meansbut it makes the Buzzard
fiercely clear and focused. His brow, his thick brow, knits up over
that gently hooked nose, and he starts to preach as we snake through
his eternally forgotten little flyover town.
You see, I try my best to live in the church of intrinsic
value. Real value. Its a mystical thing. The intrinsic. I
try, best I can, to find it everywhere. Whats something worth?
Really? Does it keep you warm? Does it fill your gut, make you happy
or complete in some way? Does it supply some basic need? Im
searching for it, the intrinsic value in goods, in people, in my
own life. But perceived value, oh, its like a drug, and its
a hard thing to kick, cause its everywhere, trying to
hook ya.
I laugh. Ive landed on solid, fertile ground, and I try out
the phraseologythe Era of Perceived Value giving way to the
Era of Intrinsic Value. Theres nothing gentle about it, though.
This is a land war for the soul of America.
Were on the scenic tour of strip malls and shopping plazas
dropped on the flat red clay of south Mississippi, slowly making
our way to the airport, from which well be off to the temple
of perceived value, Amazon.com. Ive just spent the morning
at a big Hudsons Treasure Hunt store, about sixty-five thousand
square feet, with every good imaginable: clothes, lamps, canned
food, plastic flowers. And then the main warehouse, a four-hundred-thousand-square-foot
monstrosity, a Hieronymus Bosch nightmare of consumerisms
endgame, containing items of every flavor, consigned by bankruptcy
and hubris of all kinds to a bin destined for this store or that
in Meridian or Mobile, or for Hudsons even lower-priced chain,
Dirt Cheap, in backwaters like Moss Point, Picayune, and Gautier.
Someone out there who didnt prosper during the big boom needs
a blouse for work and those damn sheets for their damn bed and enough
left over for a Cup-A-Soup. God bless. Buzzard sells them, too.
But now were turning onto an access road near the airport
and Bill is moving from the tyranny of perceived value in goods
to the improper valuing of people, including himself. See,
right about here I got picked up for speeding a week ago. I was
going, hell, least seventy, anxious to get to the plane. Cop pulls
me over, comes to the window. I give him my license and registration,
and he says, Scuse me, you the Bill Hudson? From Hudsons
Treasure Hunt and all? And I say, Yes, I am, and
he thanks me and lets me go on my way. Perceived value, there it
is! Hell, I could be the nastiest, low-down, law-skirting son of
a bitch on wheels, but he knows my stores and that Im a rich
man in Hattiesburg, and he thinks that means value, though he doesnt
know shit about who I really am, bout whats under the
label. But then, like everyone, I feed off of skin-deep perceptions;
I use them. Listening to this monologue, Im laughing,
too hard. I know how the past era breathed unholy life into the
notion of perceived valuefinancially, culturally, you name
it. I can recall it like a fever dream, how at the launch of my
company in the fall of99the apex of the maniareasonable,
credentialed people were assuring me that I would soon be a billionaire.
No question. And they started to treat mea guy with a couple
of suits and an 88 Volvoas someone I was not.. and it
was intoxicating and unstoppable. And heres the Buzzard, possessor
of the actual wealth, wrestling with those same forcesthe
separations and presumptions that money createsto try to keep
some earlier, recognizable version of himself in focus. A moment
later, were on the plane, a Cessna Citation II jet. His new
wife, Elizabeth, a knockout blond schoolteacher from Dallas, and
his star surplus picker, Steve Davis, a straight-arrow
ex-marine, are with us. They watch the Buzzard with gentle care,
both of them.
And were up, Bill leaning way back in the little bucket seat,
all six feet three and 220 pounds of him, eating turkey sandwiches.
This is about the only thing I can keep down, he says,
looking out the dinner-plate-sized window, as southern Mississippiwhere
he grew up hunting squirrels, fighting cocks, and working like a
hog when the babies started coming, right out of high schoolvanishes
beneath white clouds.
Down there, the Buzzards life bumps forward along the arc
of deliciously ruinous success. In this case, Your Honor, theres
a first wife, Angelahe was nineteen, she was sixteenand
three kids; the divorce proceeding, two years along now, is already
legend in south Mississippi, which is why the Buzzard must be discreet
about some financial matters these days. And theres a father,
who had young Bill sizing up inventory when he was eight, built
the operation to a few million a year, and then was pushed out by
his son in an acrimonious buyout in 1996. And so sometimes the Buzzardwondering
which world he belongs in - retreats to his farm, knocks down trees
for days on end with his bulldozer, writes melancholy poetry, and
then emerges to resume his search.
A half hour later, his latest prey is before us. There, on the outskirts
of Memphis: the half-million-square-foot Amazon/ToysRUs.com warehouse.
Its a monstrosity built, practically, on the fumes of perceived
value, or, in its stock-market term, valuation. Valuation turned
to currency for ToysRUs.com, its new partner, Amazon.com, and
various other lesser-known dot-coin retailers who rented football
fields inside this tin box and loaded shelves to pregnant expectation
for a new age of clicks and UPS trucks that never came.
Pacing the lobby in his coal-black overcoat, his hair damp from
a light drizzle, the Buzzard breathes deeply, staying centered.
Hes been here before. Last year, he devoured the carcass of
Proteam.com, a sports collectibles and memorabilia dealer, sold
the surplus at a nice profit in the stores people love that
shit!
The door buzzes, and Tony Marchese, the warehouse operations
manager, guides us in. Team Buzzard wordlessly folds behind the
man in blackthe lovely Elizabeth, Steve the marine, me, and
a guy who met us here from a friendly Canadian salvor that may take
some of the $10 million of goods the big mans looking to eat
today.
The Buzzard works on Tony as we snake quickly through cinder-block
hallwayslike the concrete tunnels leading into a stadiumto
get as much as Tony will tell. Yeah, its bad, Tony says. Real
bad. Hes the key man, ToysRUs.coms expert in fulfillment,
the mission-critical business of storing, retrieving, and shipping
product, of knowing whats selling and whats not, of
keeping the inventory straight and keeping the cost of this vast
octopus in check. If you think of the Internet as a curtain of dotted
light, this is everything behind the curtain which is everything,
or at least everything you can actually touch. And Tony, who is
king of this tin city, is gone by April.
Let go? Really? The Buzzards left brow arches, and Tony lays
it out dry and neat, how Amazons strategic alliance with ToysRUs.com,
struck last summer, means that all fulfillment will now be subbed
out at a high fee to Amazonthough youve never
seen such a disorganized, screwed-up fulfillment operation in your
life.
Hmmmm, sayeth the Buzzard. Sounds mighty ugly
to me. Sounds like you need to empty out this warehouse, and quick.
Its been a bad Christmas season all around, and now this restructuring.
As you know, Tony, inventory doesnt get better with age.
Tony laughs, and the Buzzard laughs, and then the ceiling vanishes
as we emerge into a biosphere of madness shelves as tall as
redwoods, lights so high theyre celestial, endless plateaus
and sheer cliffs of trailer-sized boxesand then were
walking up steps to shelves that are actually floors. The Buzzard
is flipping through the inventory list Tony gave himthick,
with thirty lines to a page, each with the type of item, cost per
unit, number of items, and total cost. Flipping and walking and
laughing.
He spots something. Points to a line. Tony hovers in.
Pokemon Booster Pack... 125,279 units. . . $3.49 price total: $437,223.71.
Let me see them, the Buzzard says, not laughing now.
After a few quick turns, Tonys cutting open a box and handing
the Buzzard a pack of playing cards with a little Pokemon character
on the front. The Buzzard frowns. Pokemons history,
this is way overpriced at $3.49, and, far as I know, no self-respecting
third grader in America would be caught dead with this piece of
shit.
Tony shrugs. Buzzard picks up a few other lines of Pokemon cards
on another page and mumbles, At least $600,000 of this garbage
in the overall lot. Zero value, as I see it.
Tony knows what he means and nods an assent. He has 901,349 items
with retail value of $8,615,814.34 in this warehouse and another
$1.5 million of similar inventory in smaller warehouses in Pennsylvania
and California The salvors rule of thumb is to bid ten to
fifteen cents on the retail dollarso the Buzzard will probably
pay $1 million to $1.5 million for the haulbut that swing
of five cents, or movement beyond that range, will be determined
by what Team Buzzard sees as it examines the inventory. It is, of
course, an exercise in value intrinsic versus perceived. There
are few better at this than Bill Hudson, and he may find that the
sins of perceived value are so egregious, the foolish, stupid, off-the-mark
abandon of toy manufacturers and ToysRUs.com so great, the intrinsic
value of these items so minimal, that its not worth making
an offer. If hes merciful, he may just break Tonys back
on the price, and Pokemon just knocked a penny, maybe two, off the
bid.
So Tony quickly moves us through some of his better items, running
across shelves and cutting boxes: VTech Computers, $49.99, little
laptoplike jobboes ("Yes, good for the kids who cant
afford PCs, says the Buzzard); WCW wrestling figures; Precious
Moments dolls, Sunny, Chrissy, and Blue Bell (Sure, the little
girls will like them, whispers Elizabeth); then Rock &
Roll Elmos, only $9.99 per item, and 6,905 of them, a mountain of
Elmos. Those Elmos are underpriced, the Buzzard whispers
to Steve, who nods and shrugs his huge marine shoulders. Somethings
up, Steve. And after a few leading questions, followed by
a jaunty Shake, Rattle & Roll sung by Elmo, Bill
gets Tony to fess up. Yeah, they were actually an incentive
giveaway for customers who spent a certain high dollar amount on
toys. We never put them out at this price. Buzzard licks his
lips. A gem. He could put them out for $9.99 and start reducing
from there. Pure profit This helps offset the valueless Pokemon
junk And then there are the Barbies. Boxes are cut open to reveal
a whole race of Barbies at $19.95 pen Theyll move,
the Buzzard says, nodding, as he holds little Barbie in a Dodger
uniform and instantly calculates profit with his average discounted
sale price of $8 per Barbie. Just like my girl, he says
as Elizabeth blushes. Shes a beautiful girl who loves
those uniforms. She watches football with me, those Dallas Cowboys.
Tony smiles, everyone smiles, but then the Buzzard grabs Tony and
points to the inventory sheet.
This has to be a misprint.
Millennium Barbie ... 56 units . . . $499.99 . . . $27,999.44.
Tony just shakes his head, and, after a few quick turns through
an Erector set of platforms, he cuts a box. And, next thing, the
Buzzards holding it up, a big black box with a sparkly-gowned
Barbie smiling through the plastic window with her little Mona Lisa
smile. He looks at it as if it were the artifact of a dead civilization.
A thousand years from now, an anthropologist could hold this
up and say, This is what happened to them. They were selling
Barbies for $500, the Buzzard whispers. Its
a sin against God, against the intrinsic.
It was a special time, Tony says. The millennium
and all. The Buzzard looks at him blankly. And that
times now over.
WERE
BACK UP to thirty-seven thousand feet, banking west for Kentucky,
and the Buzzard decides hell bid 13.31 cents per dollar for
the inventory, or about $1.3 million for the whole lot. Sell
some now, warehouse the rest for next Christmas. Itll all
be gone soon enough, make some kids happy. He says this without
inflection. The rush of the kill is wearing off. Hes reflective
now. The mist of perceived value, of excess, is burning off
in the economy day by day. Deep down, we all want value, real value,
he says absently, almost to himself. Its an essential
need.
We
land in northwestern Kentucky and drive up a mountainside to his
hilltop estate just across the Indiana line, overlooking Louisville.
Its a ten-thousand-square-foot house he bought last year after
he married Elizabeth, and its huge and dark and icy-cold.
Elizabeth begins fixing something to eat with Steve. The Buzzard
retreats to his study.
I
come here to get grounded, he says, ulcerous and spent, walking
by a polished piano, down some steps into the well of a room that
sweeps upward as high as the atrium foyer of an art museum. A place
you pass through. The bookcases are twenty feet high, alongside
ornate windows.
In
this room, the Buzzard seems smaller, uncertain. Theres a
photo on a credenza of Bernice Hicks, the eighty-two-year-old leader
of a small denomination of Christians who study ancient Greek and
Hebrew versions of both the Old and New Testaments. Bill was raised
Baptist, but, as in every other part of his life, a few years back
he started to dig for extreme value, some deeper core, and ended
up burrowing right through the foundation of Christianity and into
bedrock. More and more, Im liking the Old Testament,
with its depth and clarity, with a God of judgment who brought forth
fire and flood and a promised land to people walking this earth.
I feel a kinship with that, with a world of dramatic action, of
accountability. Of course, I still love Jesus, but lots of the New
Testament seems more like the marketing materials. I just cant
accept the brand of Christianity that most people embrace. Hell,
there might be deep doctrinal error in it.
Up close, I see these books are not ornamental but functional, beaten
up, fingered, and pressed. Theres The Analytical Hebrew and
Chaldee Lexicon and a huge version of the Leningrad Codex, the oldest
complete manuscript of the Torah.
Bernice says if I keep digging, Ill find it, he
says. That its in there, the key to me finally seeing
the glowing intrinsic value in myself, in all men. And when I find
it, Ill finally be able to sleep. Pray God shes right
The plane takes off early the next morning, 6:30 A.M., and the country
splayed beneath us is vast. The Buzzard seems revived as we cut
northeast at 420 miles per hour toward Ohio. His men back in Hattiesburg
are checking the burn rate on dozens of companies with inventory
potential so that when their moment of crisis comes, the Buzzard
can make the fateful phone call. He flips through his morning memos.
A tornado in Alabama and a huge load of pinpoint-cotton sheets.
A fire at a Sears in Buffalo. Bankruptcy of a candy-maker in New
York. Carrion buffets of Internet insolvencies. And the retailers
are suffering all around, the Buzzard chortles. One
of my sources tells me JCPenney is dumping eight million items of
clothing in the next two months. Its never been a better time
than this. Never better.
He looks out the portal, silently eyeing the shrunken terrain. Ive
waited so long for this, for the age of extreme value to start And
finally.., its here.
{3.
The Rabbi}
SO
WHAT SHOULD I DO Now? Please, describe my future, or several futures,
and let me choose. Thats what they ask the Rabbi, who is counseling
the wayward as he steers his hunter-green BMW 740iL across the Bourne
Bridge onto Cape Cod. Im telling you that a new age
is starting! he shouts into his cell phone. Its
time to exhale, to take account, to stop buying what you dont
need and evolve a little! Are you ready for that, you son of a bitch?
(One imagines this same deathbed benediction playing out from every
cell phone in every BMW 740iL in every corner of the country!) He
stops, lets the guy on the other end of the linea failed Internet
CEOreact for awhile. This gives the Rabbi, who is not actually
a rabbihes a headhunterand whose moniker was affixed
by clients who rely on his spiritual advice as much as his job-finding
expertise, a chance to do his breathing. In, out, in, out, slowlyhelps
him fight back nausea from this mornings radiation treatment.
Prostate, like half of America. But very aggressive. One blast each
morning, cleansing the polypy gangrene of excessor so he hopes.
Look, he says, quieter now, its like I tell all
my people. If you feel youre ready to live a more meaningful
life, then you have a lot of company right now
The grim reaper presides over the past. The Buzzard devours the
present. And finally, simply, theres the Rabbi. He is Peter
A. Rabinowitz, of PAR Associates Inc., a longtime stop in downtown
Boston for the most rarefied, specialized placement needs: the CEO,
the chairman of the board, big-brained VP of vision, college president,
or foundation head. You call the Rabbi, thirty-four years in the
biz, and soon you and your company are asking different questions,
fundamental questions, and getting a new type of answer. So you
keep calling just to check in, to take his pulse and let him take
yours, or, like a big health-care company in Nashville, to have
him deliver most of your executive team. Rabinowitz: a seen-it-all
change agent of the first rung.
Of people who are especially suited to their jobs, it is often said
that they are what they do. The Rabbi, though, has carried this
concept to a mystical realm: He has become change. He inhaled it,
and it is shooting out his pores. He is now a vessel, an embodiment,
a cipher. The word become man. Heres how it happened, how
the Rabbi connected to earth and sky.
March 2000: Some leading analysts murmur that they have lost
confidence in some banner new-economy companies, that they are unsuitable
for investment. Its the first warning signal, after some Nasdaq
bubble bursts early in the month. A few whisper that it could be
terminal, but most disagree. On company balance sheets, there is
a mandate to shrink excess, cut expenses, seek earnings a
call for strong corrective action. Looking back, its the beginning
of the end.
March 2000: Rabinowitz, after five kick-ass years for his firm in
the booming economy, is turned down for life insurance. Warning
sign:
A test in his physical indicates the possibility of cancer. A follow-up
confirms it. By now he feels it in his balls. A call for strong
corrective action.
Spring and summer: The new-economy stalwarts blunt their muscled-up,
libido-crazed, kill-or-be-killed nature as the capital markets cool.
En masse, companies try to become more prudent and sensitive, think
long term, get in touch with basic operations.
Spring and summer: Rabinowitz starts hormone treatments to kill
off production of testosterone, which is feeding the tumor. Loses
his sex drive, said to have been legendary Cries a lot. Experiences
hot flashes.
August: Serious layoffs commence in dot-com, telecom, and technology
companies A few companies in content fold. Fortune 500 companies
in retail and media start trimming Web divisions.
August: Rabinowitz shuts the Boston office of PAR Associates Inc.
after sixteen years. Wants to get in touch with essential core value:
top clients who simply want him. Shrinks staff and moves office
to Cape Cod; exhales.
All the whilesince April, since the discovery of the cancer
in the economybusiness, the business of preparing people for
death and walking them over to the other side, the Rabbis
business, has been booming An avalanche of calls. He has to be selective.
Many just want to talk about asking the right questions. An
epochal change is afoot. An era ending. The notion of economic laws
being rewritten, of limitless growthan assumption underlying
countless lives in a hundred industriesis steadily dissipating.
And heres the twist: At this moment of greatest need, the
Rabbi has never been better. Just as scores of confused friends
and clients grapple with denial, rejection, and acceptance
of their fate, Rabinowitz is, moment by moment, granted clarity
from this gift of death being nearby. One more morning blast of
radiation, one more therapy session on the drive home. A concerned
client asks after the Rabbis health. Yeah, I think they
got it all. I mean, they think they got it all. Then something
snaps, a cross-beam gives. Who the hell knows if they ever
get it all. Do you ever know? Is there ever one fucking moment of
certainty? Sonovabitch! He pauses. Hot flash. Breathe. In,
out, in, out.
IN
MANHATTAN, at the sprawling Jacob Javits Convention Center, the
Rabbis meeting some clients about a museum presidents
job and attending the annual gift show. He and his new wife, his
second, have a little shop on the Cape that sells handmade stationery,
invitations, and whatnot Its a good product for the moment.
Handmade simplicity sells well. You can charge plenty. They decided
to open the store back in August, part of his ratchet-down/break-free
epiphany.
He
wanders out of the thrumping circus on the trade-show floor so we
can meet for coffee in the centers echoing foyer. The Rabbifive
feet ten, 170is wearing an expensive hand-tailored blazer,
an azure-blue shirt, creamy Bally loafers, and crocodile suspenders,
an ensemble that disguises a mild paunch.
Its
late January. The radiation treatments and hormone blasts are over.
Been given a clean bill. Hell live. Now
what do we do? Whom do we become? Thats what theyre
all asking me. But there are other questions you have to answer
first Who are you now... and how are you now?
The museum post hes working on todaythe directorship
of the National Museum of American Jewish History in Philadelphiais
an ideal emblem. They say Ive made a little money and
won my freedom, or Therell never be a time to make money like
the one that just passed, so fuck it. I want to be head of a nonprofit,
head of a school, do community development, something mildly
creative. They say theyre willing to take less money if they
can have the rest of their life be better. I say fine. You like
the sound of it, yes, museum president You like thinking of yourself
as no longer a money-grubbing investment banker or bank president,
or your Internet company crashed and now youll be a person
with a cultural commitment. I say fine.
Setup complete. Now, examine what are the sacrifices you are
prepared to make in the name of readiness and change. No more obsequious
staff and limitless expense account. A modest drop in salary say
$600,000 a year down to $100,000 a year.
Its a moral trap theyre in, that were all
in, he says quietly all marrow now. Youve lived
a life that demands being discriminate, needing to judge. Judgment
is paramount Youre judged by what you do, what you earn, what
you can buy and you judge others with the same yardstick. How do
I change my need to judge everything? Can you judge less and accept
more? Can you get past the fix of relying on peoples judgment
of you? Hell, youve got enough. If you can accept that you
have enough, thats the start. If you can get past judgment,
youre free. You can do anything with the little bit of time
you have.
Hes barraged with the seekers yearning for deeper meaning
for fulfilling lives. They want help, guidance. Its exhausting.
And hes got a little espresso in him and its as if hes
in combat with someone or something unseen. Theres certainly
nobody else here except me, but now the Rabbis mad.
Dont tell me about happiness, about how do I get it!
Happiness is not a goal. Opportunity is not a goal. Security
is not a goal. Those things happen along the waymaybe, maybe
notwhen youre not looking. So grow up!
Next to our little pedestal table, a half dozen people getting chair
massagesa dollar a minutelook over to see whos
yelling. Rabinowitzs phone starts to ring. Its a client
Then one of his kids from his first marriage, then the American
Express conciergehes trying to get raspberry cremes
in the shape of a heart for his wife for their anniversary. They
can you get you anything those AmEx guys.
He checks his watch, a gold Omega, and rises to go meet his young,
attractive wife. After a few minutes of futile searching through
the cavernous Javits center, Rabinowitz stops. Hes been thinking
about it, about being free. Getting past the cancer didnt
do it. I wish I could get past judgment, he says with
a weak smile, just like everyone. Its time. New millennium
and all.
The din inside this glass city of steel beams and flashing lights
is rising as the sun sets and exhibitors start to stream out, giddy
for a precious evening in Manhattan. He watches them pass. Then,
of all things, Rabinowitz begins to recite: Apollinaire said:
Come to the edge. They said, We are afraid. Come to the edge, he
said. They came. He pushed them. And they flew.
He looks at me. So when do we start flying?
BUT
THERE WAS A TIME back in the fall, when he was taking his medicine,
massive amounts of poison medicine, in hopes that it would kill
the cancer before it killed him, all the while bravely irascibly
counseling his disciples that the medicine would be good for them,
too, back then the Rabbi wasnt so much interested in flying
up and up and up. In truth, he was scared to death, and he was resigned
to it.
Okay
sure. We all want certainty, he said one day after ministering
to yet another one on the cell phone. Its a lie. A fix.
A fools notion. But people were pretty fucking certain in
the last couple years as I helped them leave the old economy Now
theyre not so certain about anything Hot flash. Breathe.
In, out, in, out.
I
tell them I consider this progress, a step up, an ascent.
Or,
wait, maybe a descent.
Hes
thinking the hunter-green BMW 740iL idling Fine, fine,
he says after a moment. A descent..."
Hot
flash. In, out, in, out.
Hes
racing fast across the savanna of change he knows the way he knows
his own breath, and hes seeing something now.
It
is a descent. A descent to decency Thats whats happening
Thats the future.
AS
I LEAVE RABINOWITZ at the Javits Center and make my way back home,
the Rabbis descent to decency has me thinking hack on the
past few months of search, and especially about the kid from Brownsville,
Texas, Baldemar Fuentes, our American Dreamer. After he stopped
shaking I asked about where he might go from here, whom he might
become.
He
had thought a little about it. Ill go back and try something
again, maybe even start a company
he said. Ive learned, though. I wont even
think about the money about being instantly rich, or changing the
world. At this point, I dont even want any of that. I just
want to have some impact in my life. He smiled through the
circles under his eyes. Thats all. Just to have a little
impactthats plenty.
Impact!
Of course, thats all we should want in the new new era. Scalable,
with vast applications. My fellow former CEO, Andrew Keen, wants
it in his stable, calm new job. Judge Grube wants it, though mostly
on the golf course. The grim reaper, the Buzzard, and the Rabbi
want it. And there in that office, sitting across from a recovering
Baldemar Fuentes, so does a tough-as-nails bankruptcy lawyer from
Silicon Valley who was moved by his desire for impact to take on
a particular case for free.
And,
thereby hopea quieter, reasonable hopestill lives. Baldemars
mother kept her house.
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